FAQ

OUR SERVICE

You can order any type of academic paper writing, as well as individual, business, or web writing.
Yes, it is. Our writers will start working on your paper only when we receive your payment. On the bright side, you may be sure that your money is 100% secure, your order will be completed on time, and all of your specific requirements will be met. We strive to provide you with the best level of service and, judging by the number of satisfied customers – we’re pretty good at it.
Well, it’s a matter of your beliefs. However, the way we think about it, asking professionals for help is not cheating. Having ordered an essay or a research project from us, you get a paper, that will serve a model for your future projects. Using our essay writing service is a great opportunity to learn from people, who have mastered the craft of writing and are ready to share their knowledge and skills with you. So, is learning equal to cheating? We don’t think so.
No, you won’t. Each and every customer of ours gets a 100% authentic paper. Selling papers, that have already been used by somebody else, would turn us into academic thriftshop. That’s not our goal. We want you to be satisfied with our work, that is why each paper’s being unique is a must.
We can only send you the completed assignment if you provide the instructions for the writer directly through our website. We cannot login and submit the assignment online for you.
By default, your papers will be double-spaced, 12pt Arial/Times New Roman font with 1 inch margins. Otherwise, your paper will be formatted according to the requirements you specify. Following your instructions, we can have your paper formatted according to MLA, APA, Chicago/Turabian or Harvard style. In case you have other demands – just make sure you’ve mentioned them! And we will definitely follow these guidelines.
Our writers have once been college/university students. They understand, what consequences plagiarizing someone else’s work might have. That is why every paper is thoroughly checked with anti-plagiarism tools and all the sources you’ve used are properly cited.
Use the order form on our website or the one in your control panel after you login. Try to specify as many details about your order as possible. It will help your writer do your assignment as you need it.
First of all, we don’t mean to boast, but the quality of our service is something we’re really proud of, and the writers we employ are real professionals, so your being dissatisfied is very unlikely. In case you are unhappy with your paper, consult our Money Back Guarantee page to find out about your options.

SECURITY & AUTHORIZATION

We understand, that when you order a paper from us, your reputation is at stake. That’s why we guarantee that your personal information will not be disclosed to anyone. However, we still need details, like first name, last name, your address and phone number in order to guarantee the highest level of service. In case any problems occur with your order – we need to know how to find you and how to address to you.
Consult our Privacy Policy, in case you need any additional information.
When you pay for an order, we receive only confirmation of your payment, last 4 digits of your card number and your phone number. Remaining information goes to the payment processor through secure web protocol. We might use this information only for authorization purposes.
Authorization is verification of your personality. We make you go through this process in order to make sure that you are definitely the person who does the payment and your payment details are not used in illegal purposes.

YOUR ORDER

We realize, that being a student means you don’t have too much money to spare. That’s why we’ve come up with a reasonable pricing system, that is based on three criteria: your deadline, academic level and the number of pages. You can get more detailed information on our Prices page.
Your choice should be based on number of words, you are required to write. One single-spaced page has 550 words. Double-spaced page has 275 words. For your convenience, we have calculator, where you can specify the price of your order.
When it comes to deadline – you’re the boss. 3 hours is the shortest deadline we can meet. The countdown starts once we’ve received confirmation of your payment. Note, though, that the deadline is applied to the first version of your paper. However, it’s very likely to be the last and the perfect one.
Yes! This means that you do not have to pay extra for them as they are provided for free.
Sure! We have the Table of contents/Outline extra. Add it to your order in the control panel on the order page or ask our Customer Support Representative help you. This extra comes at an additional cost.

YOUR WRITER

The most basic answer we can give is: “a true professional”. Our writers are not only professionals with BA’s, MA’s and PhD degrees, but also they are survivors of the series of complicated tests, they have to go through, applying for the position in our company. So, ordering a paper from us means trusting it to a true master of paper writing.

DELIVERY

When the work is ready, you will see it in your control panel. If you are satisfied with the first draft, you can approve it and then download it in the doc/docx/ppt/pptx/xls/xlsx… formats, depending on the type of work you ordered.
In case you’ve forgotten your password, we have a “Forgot your password” option: you just need to press the button and wait for instructions to be sent to the email, you’ve indicated in your account. In case you have any problems – please, feel free to contact our Customer Support representatives: they’ll be happy to answer all of your questions!
If your order is not delivered on time, contact Customer Support Representative immediately. They will do their best to resolve the issue. In case delay occurs because of our writer, we will do our very best to find the new author, able to complete your order in the shortest term possible.
For additional information, please, consult our Money Back Guarantee page.
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